DriveSafe gives warranty providers and claims teams a faster, more accurate way to handle on-site vehicle inspections — ASE-certified inspectors, photo-documented reports, and predictable turnaround across Greater Houston.
Built for the teams that handle claims
Most claims teams have lived through it: the field visit that gets pushed twice, the report that arrives without photos, the inspector who can't be reached. The cost isn't just the inspection — it's the days added to every claim downstream.
DSIS is the inspection partner we built because we couldn't find one. Predictable SLAs, photo-first reports, a real portal — and inspectors who actually pick up the phone.
Every metric below is a contractual commitment to our partners — not a marketing claim.
Choose the turnaround your claim needs. Every tier delivers the same report: ~30 time-stamped photographs, structured findings keyed to VIN, and a claims-ready PDF.
Our standard inspection service. A certified inspector is dispatched to the repair facility, performs a thorough vehicle inspection, and delivers a complete claims-ready report.
Priority dispatch to the front of our inspector queue. Your inspection is assigned immediately and completed within 24 hours.
Our highest-priority service. An inspector is dispatched same day with immediate assignment — reserved for the most urgent cases requiring on-site verification.
Pricing reflects priority and emergency fees added to your negotiated base contract rate. Volume partners receive custom rate structures. Reach out below to start a partnership conversation.
Once you're contracted, every inspection moves through the same four steps — and you watch it happen in real time from your portal dashboard.
DSIS dispatches from a Houston-anchored operations base covering the Greater Houston metro and surrounding areas. Outside our primary zone? We'll quote a mileage-adjusted rate to get an inspector to your facility.
Not marketing claims — structural choices in how DSIS is built, from dispatch to delivery.
DSIS is building a vetted network of independent ASE-certified inspectors. If you've got the certifications, the equipment, and a reliable vehicle — we've got the dispatches.
Apply via the form below — select "Independent Inspector" as your inquiry type and we'll route your application to the dispatch lead.
Every inspection is performed by an ASE-certified inspector following a standardized digital checklist. Reports include ~30 time-stamped, geotagged photographs and structured findings keyed to the vehicle's VIN — no free-form notes substituting for evidence.
Each completed report also includes a signed inspector attestation:
"I certify that I performed a thorough, independent vehicle inspection of the vehicle described herein and that the findings recorded in this report are accurate and complete to the best of my knowledge. This inspection was conducted in accordance with applicable industry standards and DriveSafe Inspection Services protocols."
The attestation is digitally signed via the DSIS Portal and includes the inspector's full name, the inspection number, date performed, and inspection site — a documented chain of accountability for every claim file.
Standard inspections are completed within 2 business days, with internal operational targets at 31 hours from dispatch acceptance to PDF delivery. Rush inspections are completed within 24 hours, and Emergency dispatches deliver same-day in the Greater Houston service area.
These windows are goals — and we hit them in the vast majority of cases — but real-world inspections occasionally encounter circumstances outside our control. A repair facility may close before the inspector arrives, the vehicle may be released, or the facility may need to reschedule access. When this happens, our dispatch team contacts the requestor immediately with a status update, the reason, and a revised completion estimate.
Predictable timing is part of the service. Honest communication when timing slips is the other half.
Every inspector holds current ASE certification and is verified against credential databases before being added to the active dispatch pool. Inspectors carry individual auto coverage, and DSIS maintains commercial general liability and professional liability (errors-and-omissions) coverage for inspection work performed under our contracts.
Before activation, every inspector completes DSIS-specific training on our inspection methodology, report standards, photo protocols, and portal workflow. This standardized onboarding is what lets us deliver consistent, defensible reports across the network — regardless of which inspector is dispatched.
Volume partners receive contract rates structured around their projected monthly inspection volume, with predictable line-item pricing for Standard, Rush, and Emergency tiers. We don't publish flat rates because every claims operation is different — your volume, tier mix, coverage requirements, and workflow integrations all shape the right structure.
Onboarding starts with a partnership conversation: we discuss your inspection projections, your typical tier mix, and any reporting or workflow customizations. From there we build a contract rate that's competitive against market alternatives and fair to both sides — predictable line-item pricing that scales with volume, with no surprise add-ons.
Our standard coverage spans the Greater Houston metro and a wide service area extending to communities like Sealy, Conroe, and Cleveland. For genuinely out-of-area work, we'll quote a transparent mileage-adjusted rate upfront, never as an after-the-fact charge.
DSIS dispatches across the Greater Houston metro and a wide surrounding service area — including Sugar Land, The Woodlands, Katy, Pearland, Cypress, Pasadena, Baytown, Spring, Fulshear, Friendswood, Deer Park, Tomball, Channelview, and extended communities like Sealy, Conroe, and Cleveland.
For work outside this primary zone — including longer-distance jobs in the Dallas–Houston corridor — we'll quote a transparent mileage-adjusted rate upfront. There's no automatic disqualification based on location; reach out and we'll work out the logistics.
Greater Houston is our launch market, but DSIS is built to scale. Our roadmap includes expanding into the Dallas–Fort Worth, Austin, and San Antonio metros.
Contracted partners access the DSIS portal at portal.dsisauto.com to submit requests, monitor real-time status, and download claims-ready PDF reports. Every inspection has a unique tracking record from submission through final delivery.
Inside the portal, clients see live status as inspections move through each stage: submitted, dispatch accepted, en route, on-site, drafting, QA review, and final delivery. Each stage timestamps automatically, creating a documented audit trail.
Reports are delivered three ways simultaneously: a downloadable PDF in the portal, attached to a delivery email, and kept in your portal history — accessible whenever you need them. You'll never have to call us asking "where's my report?"
Volume partners are billed twice monthly — on the 1st and the 15th — on Net 15 terms via ACH. Each invoice itemizes every inspection performed in the prior cycle, along with the tier, inspection number, vehicle VIN, completion date, and any priority or emergency fees applied — a clean line-item match against work performed.
Net 15 gives your claims team a built-in window to review completed reports, flag any quality issues, and request revisions before payment is locked in. For partners who prefer faster cycles or early-discount opportunities, we can structure custom payment terms during onboarding.
Have a question we didn't cover?
Talk to our teamTell us about your volume, your typical claim profile, and the turnaround you need. We'll come back within one business day with a contract proposal.
A reply will land in your inbox from admin@dsisauto.com. If you need us sooner, dispatch is open Monday–Saturday, 7am–6pm CT at (713) 568-6638.