How it works

Four steps. Nothing to chase.

Request to dispatch to on-site to delivered, with one report at the end of it. The same four steps carry every inspection.

Step 01

You submit the request

VIN, location, contact and tier, through the client portal once you are contracted. Under a minute.

portal.dsisauto.com

Step 02

We dispatch

An ASE-certified inspector near the vehicle accepts the job. Certification is current before anyone joins the dispatch pool.

Applicants are subject to background checks.

Step 03

Inspector on site

Whatever the technician presents is documented at the vehicle. Mileage and VIN are verified in person and the labor rate is captured. Nothing is disassembled and the vehicle is not operated.

Photo and video · evidence-grade

Step 04 · Final

Report delivered

A claims-ready PDF lands in your inbox and your portal record moves to Completed, in 24–48 hours.

PDF · portal · email

In the portal

You watch it move.

Every inspection carries a tracking record from submission to delivery. Stage changes are recorded against the inspection, so the file carries its own audit trail.

Waiting

Submitted and in the queue, not yet assigned to an inspector.

Assigned

An ASE-certified inspector has taken the job.

Scheduled

Access to the vehicle is arranged with the facility or holder.

Underway

The inspector is at the vehicle and documenting.

For Review

Complete and with a dispatcher, before it reaches you.

Completed

Delivered — portal download, delivery email, portal history.

The network

Wherever the vehicle sits.

Tell us where you need coverage and we will tell you what we can do. What you never get is a map with your claim outside the line.

On rates outside the usual range

If a location sits farther out than your contract rate covers, you get a mileage-adjusted rate up front. The request waits until you accept it, and it is never billed retroactively. Nothing is turned down on location alone.

01Before the first requestYou tell us the states and metros you need covered. We come back on what we can take.

02Every request after thatVIN, facility and tier in the portal. No sales call to find out whether we can take it.

03We assign the inspectorASE-certified, and experienced with the vehicle type where the job calls for it.

04You see the rate before dispatchYour contract rate, or a quoted one you accept first. Before, never after.

When something slips

You hear it from us the day we know.

Real jobs hit real obstacles — a facility closes early, the vehicle is released, access has to be rescheduled. What is not acceptable is finding out by chasing us.

Same-day escalation

If an inspection is going to miss its window, our dispatch team contacts you the day we know, with the reason and a revised completion time.

Delays

15 days to request a revision

Every report is reviewed before it reaches you. If we still missed something, you have 15 days from delivery to ask for it to be corrected.

Revisions

A dispute has a path

If you believe a finding is wrong, it goes back through the dispatcher who reviewed it and, where needed, to the inspector who signed it. You get a written answer, and the file records what changed and why. Nothing is settled on a phone call nobody wrote down.

Disputes

Next step

Walk through it with us.

We will take you through the portal, the report and the dispatch flow against your own claim profile. About twenty minutes.

Your claim profile

Volume, vehicle mix, and what your team needs back.

Rates and terms

Base rate against your volume, add-ons, and billing.

The report itself

We walk a real one end to end and you tell us what is missing.

Schedule a walkthrough See a sample report

Phone(713) 874-9304
Direct to dispatch
Emailadmin@dsisauto.com
For proposals, COIs, and documents
Hours
Monday – Friday
7:00 AM – 6:00 PM CT
Response
One business day
Every inquiry, answered by a person

DRIVESAFEinspection services

Request to delivered

Four steps. Nothing to chase.

Request to dispatch to on-site to delivered, with one report at the end of it. The same four steps carry every inspection.

The same four stepsEvery inspection

✓Under a minute to submit a request

✓An ASE-certified inspector near the vehicle

✓Claims-ready PDF in 24–48 hours

Schedule a walkthrough See a sample report

How it works

The four steps, start to finish.

You submit the request. The rest is ours.

Step 01 · under a minute

You submit the request

VIN, location, contact and tier, through the client portal once you are contracted.

Step 02 · ASE-certified

We dispatch

An inspector near the vehicle accepts the job. Certification is current before anyone joins the dispatch pool, and applicants are subject to background checks.

Step 03 · photo and video

Inspector on site

Whatever the technician presents is documented at the vehicle. Mileage and VIN are verified in person and the labor rate is captured. Nothing is disassembled and the vehicle is not operated.

Step 04 · final

Report delivered

A claims-ready PDF lands in your inbox and your portal record moves to Completed, in 24–48 hours.

In the portal

You watch it move.

Every inspection carries a tracking record from submission to delivery.

Waiting

Submitted and in the queue, not yet assigned to an inspector.

Assigned

An ASE-certified inspector has taken the job.

Scheduled

Access to the vehicle is arranged with the facility or holder.

Underway

The inspector is at the vehicle and documenting.

For Review

Complete and with a dispatcher, before it reaches you.

Completed

Delivered — portal download, delivery email, portal history. Stage changes are recorded against the inspection, so the file carries its own audit trail.

The network

Wherever the vehicle sits.

Tell us where you need coverage and we will tell you what we can do. What you never get is a map with your claim outside the line.

Before the first requestYou tell us the states and metros you need covered. We come back on what we can take.

Every request after thatVIN, facility and tier in the portal. No sales call to find out whether we can take it.

We assign the inspectorASE-certified, and experienced with the vehicle type where the job calls for it.

You see the rate before dispatchYour contract rate, or a quoted one you accept first. Before, never after.

When something slips

You hear it from us the day we know.

Real jobs hit real obstacles — a facility closes early, the vehicle is released, access has to be rescheduled. What is not acceptable is finding out by chasing us.

Delays Same-day escalation If an inspection is going to miss its window, our dispatch team contacts you the day we know, with the reason and a revised completion time.

Revisions 15 days to request a revision Every report is reviewed before it reaches you. If we still missed something, you have 15 days from delivery to ask for it to be corrected.

Disputes A dispute has a path It goes back through the dispatcher who reviewed it and, where needed, to the inspector who signed it. You get a written answer, and the file records what changed and why. Nothing is settled on a phone call nobody wrote down.

Next step

Walk through it with us.

We will take you through the portal, the report and the dispatch flow against your own claim profile. About twenty minutes.

Your claim profile

Volume, vehicle mix, and what your team needs back.

Rates and terms

Base rate against your volume, add-ons, and billing.

The report itself

We walk a real one end to end and you tell us what is missing.

Schedule a walkthrough See a sample report

Reach us

Answered by a person.

Every inquiry gets an answer within one business day — including the ones that turn out not to be a fit.

Phone(713) 874-9304Direct to dispatch Emailadmin@dsisauto.comFor proposals, COIs, and documents

HoursMonday – Friday7:00 AM – 6:00 PM CT

ResponseOne business dayEvery inquiry, answered by a person